Contact
Talk to a person
Open a ticket and it lands with the team attached to your account, so whoever picks it up can already see your orders.
Start with a ticket
It is attached to your account and you can link the order to it, so whoever answers can see the delivery, the messages and the payment without asking you to explain them first. Email cannot do that.
Response time
Tickets are read in the order they arrive. Anything involving money in escrow is picked up first.
- Something is wrong with an orderLink the order to the ticket and whoever answers can see the whole thing without a back-and-forth first.Open a ticket →
- You are mid-dispute with someoneFile it through the order itself, so the evidence stays attached to it and staff can see both sides.Go to your orders →
- Partnerships, press, anything elseEmail is right for the things that are not about a specific order.contact@armour-studios.com
- Legal and privacyData requests, takedowns, and anything about the terms.legal@armour-studios.com